We will use your personal information:

to verify your identity
to provide services and products to you
to market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)
to improve the services and products that we provide to you
to undertake credit checks of you (if necessary)
to bill you and to collect money that you owe us, including authorising and processing credit card transactions
to respond to communications from you, including a complaint
to conduct research and statistical analysis (on an anonymised basis)
to protect and/or enforce our legal rights and interests, including defending any claim
for any other purpose authorised by you or the Act.

We may disclose your personal information to:

another company within our group
any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products
a credit reference agency for the purpose of credit checking you
other third parties (for anonymised statistical information)
a person who can require us to supply your personal information (e.g. a regulatory authority)
any other person authorised by the Act or another law (e.g. a law enforcement agency)
any other person authorised by you.

If you want to update it with more specifics, please see below some templates:

What is Customer Match?
Customer match is a feature offered by Google Ads that allows us to upload a list of our customers’ email addresses to Google. Google will then match these email addresses to Google users who have the same email addresses associated with their Google accounts. This enables us to target ads to our customers or similar audiences across Google properties.

What Information Do We Collect?
We collect the email addresses of our customers who have agreed to receive marketing communications from us. We also collect information about how customers interact with our marketing emails, such as whether they open or click on them.

How Do We Use Your Information?
We use the email addresses and interaction data we collect to create a list of customers for customer match on Google Ads. This allows us to show our customers and similar audiences relevant ads across Google properties.

Do We Share Your Information?
We do not share your personal information with any third parties, except for Google, for the purpose of customer match.

How Do We Protect Your Information?
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption and secure storage methods to protect your information.

Your Rights
You have the right to request access to, correction of, or deletion of your personal information that we hold. You also have the right to object to the processing of your personal information for customer match. To exercise these rights, please contact us at sales@regencyplumbing.co.nz or 0800 758 623.

Changes to this Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes to this policy by email or by posting a notice on our website.

Contact Us
If you have any questions or concerns about this privacy policy or our use of your personal information, please contact us at sales@regencyplumbing.co.nz or 0800 758 623.